Refund Policy

All sales on Fansee are for digital goods delivered immediately upon successful payment: access to creator content via subscriptions, one-time content unlocks, tips, and virtual gifts. Because access is granted at the moment of purchase, all transactions are final and non-refundable, except where required by applicable law or under the case-by-case exceptions below.

Subscription Cancellation

Subscribers can cancel any recurring subscription at any time from Account Settings → Subscriptions. Cancellation stops future renewals. The subscription remains active and access continues through the end of the current paid period. No pro-rated refund is issued for the unused portion of the current period.

Case-by-Case Exceptions

The following may be refunded or credited at Fansee’s discretion:

• Duplicate or unauthorised charges. Confirmed duplicates are refunded in full.
• Content misrepresented by the creator or removed for policy violations. A full or partial refund or platform credit may be issued.
• Technical failures attributable to Fansee that prevented delivery. Refund or credit issued once confirmed.

How to Request a Review

Email [email protected] with your order number, transaction date, and a short explanation within 30 days of the charge. Decisions are communicated by email within 5 business days.

Chargebacks

Please contact Fansee support before initiating a chargeback with your card issuer. Most issues can be resolved faster through support. Chargebacks filed without contacting us first may result in suspension of the associated account under our Terms of Service.

Last updated: April 2026